a
attimalickk

Muhammad A

@attimalickk

CUSTOMER SUPPORT

Pakistan
Urdu, Punjabi
About me
I'm Muhammad Awais, a customer support specialist with 4+ years of experience helping businesses keep their customers happy through live chat, email support, and virtual assistance. I've supported clients in fast-paced environments (ride-booking, insurance claims, and BPO operations), so I know how to handle high volumes without dropping the ball on quality.... Read more

Skills

a
attimalickk
Muhammad A
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will be your professional customer support and live chat agent
Messaging & Emailing
I will do chat support and email support for you

Work experience

Addison_Lee

Live chat support executive

Addison Lee • Full-time

Jan 2025 - May 20254 mos

Provided real-time customer support to passengers and corporate clients via live chat. Managed ride bookings, modifications, cancellations, and payment inquiries. Handled multiple simultaneous conversations while meeting service level agreements (SLAs) and maintaining high customer satisfaction scores.