Laurel H

Cashier

KEVIN & SONS RETAIL • Part-time

May 2020 - Sep 2021 • 1 yr 4 mos

• Processed customer transactions efficiently using point-of-sale systems. • Maintained accurate cash drawers and balanced end-of-shift registers. • Provided excellent customer service, resolving inquiries and complaints promptly. • Assisted in training new cashiers on operational procedures and systems. • Welcomed customers and helped determine their needs. • Worked flexible schedule and extra shifts to meet business needs. • Built relationships with customers to encourage repeat business. • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift. • Helped customers complete purchases, locate items, and join reward programs. • Restocked and organized merchandise in front lanes.

HEART Summer Job

HEART MINISTRY OF EDUCATION REGION 6 • Part-time

Jul 2018 - Sep 2018 • 2 mos

• Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling. • Maintained organized filing system for confidential documents, enhancing data retrieval efficiency. • Coordinated communication between departments, fostering collaboration and information sharing. • Developed and implemented office procedures, streamlining daily operations for improved service delivery. • Oversaw inventory management of office supplies, ensuring availability while minimizing waste. • Answered phone promptly and directed incoming calls to correct offices. • Kept reception area clean and neat to give visitors positive first impression. • Responded to inquiries from callers seeking information.

secretary

DEPARTMENT OF CORRECTIONAL SERVICES • Part-time

Jun 2017 - Sep 2017 • 3 mos

• Managed correspondence and communication within department, ensuring timely delivery of information. • Maintained accurate filing systems for sensitive documentation and records management. • Assisted in scheduling appointments and coordinating meetings for departmental staff. • Prepared reports and presentations to support departmental functions and initiatives. • Answered multi-line phone system and enthusiastically greeted callers. • Maintained daily report documents, memos and invoices. • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness. • Maintained electronic filing systems and categorized documents. • Responded to emails and other correspondence to facilitate communication and enhance business processes. • Provided clerical support to company employees by copying, faxing, and filing documents.