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Waheed
@captain_john
Level 2
Ecommerce Virtual Assistant, Email and Chat Support
United Kingdom
English, Spanish, German, French, Dutch
About me
I'm Waheed, a freelancer since 2016 with 4+ years of experience in virtual assistance and customer support. I help ecommerce and service businesses manage customer emails, live chat, order updates, returns, CRM records, spreadsheets and research. My background also includes logo design and brand identity. I follow your processes, document progress and escalate issues that need your approval. I offer one-time tasks and ongoing support, with working hours agreed. Message me with your tasks, workload and preferred schedule.
Skills
Waheed
$7/hour
Offline •
Average response time: 1 hour
See my services
Logo Design
I will design a modern business logo and brand identity kit
General Assistance
I will provide virtual assistant and customer service
Want to work on an hourly basis?
Tell Waheed what you need.
$7
/
hourPortfolio
Work experience
Virtual Assistant
Throxy Ltd • Freelance
Jan 2022 - Nov 2024 • 2 yrs 10 mos
I worked as a Virtual Assistant for Throxy Ltd, where I supported the team with a wide range of technical and administrative tasks. My primary responsibilities included setting up domains, configuring mailboxes, and warming up inactive emails using SmartLead to ensure strong deliverability and engagement. During my time, I managed daily operations across multiple software platforms such as Spaceship, SmartLead, MissionInbox, Hypertide, and Zapmail, ensuring smooth workflows and troubleshooting issues when necessary. I also handled repetitive yet essential software-related tasks that helped maintain consistent system performance.
1,788 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 1788 Reviews
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drobins1951
United States
Excellent work! I hired him to help transfer and organize a large number of my TikTok saved collections to another account, and he did exactly what I needed. The process would have taken me forever to complete on my own, so having someone handle it saved me a lot of time and frustration. He followed...
Seller's Response
Helpful?
shayenerissa
United Kingdom
Ongoing collaboration
Very professional, easy to communicate with. Waheed listened attentively and took the time to understand the requirements of the job. I will continue to provide work for Waheed.
Helpful?
mathewbowyer2
Australia
Whales was proactive on his approach to the work i gave him
Seller's Response
Helpful?
bnichols2006
United States
Ongoing collaboration
Seller's Response
Helpful?
bnichols2006
United States
Ongoing collaboration
Each job has always been completed tomwhat we have planned. Look forward to doing it again
Seller's Response
Helpful?
