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crejence

Jennifer W

@crejence

Business owner, website developer, and technical support professional

United States
English
About me
I am a business owner, website developer, and technical support professional with extensive experience in customer service and troubleshooting. I develop responsive websites and custom vector artwork through my business, Crejence, while supporting customers with security systems and connected devices at ADT. I am interested in remote opportunities that leverage my creative, technical, and customer-facing skills.... Read more

Skills

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crejence
Jennifer W
Offline • 
Average response time: 1 hour

See my services

Vector Tracing
I will create custom svg vector illustrations for your business
From$35 / projectMore details

Portfolio

Work experience

Spectrum

Customer Service Representative II

Spectrum • Full-time

Aug 2019 - Apr 2021 • 1 yr 8 mos

Assisted customers by phone with cable, internet, and telephone services. Demonstrated high performance and technical proficiency, resulting in an advancement to Representative II within one year of employment.

TaskUs

Customer Service Representative

TaskUs • Full-time

Aug 2018 - Aug 2019 • 1 yr

Provided inbound chat support to customers with advertising-related questions. Managed multiple chat sessions simultaneously while maintaining high accuracy and customer satisfaction ratings.