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$
USD
I will provide virtual assistant and customer support
Virtual Assistant Customer Support and Reservations
Hi! I’m Geraldine, a Virtual Assistant and Hospitality professional from Chile with 10+ years of customer service experience in retail and hotels. I support businesses with email management, customer ...
About this Gig
I will provide professional customer support through messages and emails, including replies, follow ups, reservation related assistance, and basic administrative tasks in Spanish or conversational English.
Messaging platform:
•
SMS
•
Social media
Language:
English
•
Spanish
Work model:
Project-based
Industry:
Retail & wholesale
•
Travel & tourism
•
Hospitality
Purpose:
Business
FAQ
What tasks can you help me with
I can help with customer messages, email replies, follow ups, basic administrative tasks, spreadsheet updates, data entry, document organization, and reservation related support.
Do you provide support in Spanish and English
Yes. Spanish is my native language. I can also provide written support in conversational English for basic customer service and administrative tasks.
Do you provide live chat or phone call support
This Gig includes message and email support only. Please contact me before ordering if you need live chat, phone calls, or ongoing scheduled support.
Can you manage hotel reservations
I have experience with hotel reservations, availability, confirmations, modifications, cancellations, guest requests, and follow up. Please contact me before ordering to confirm the platform, workload, and instructions.
What information do you need before starting
Please provide the task details, number of messages or emails, preferred tone, instructions, deadline, language required, and access to the necessary tools if applicable.
