Krunal P

Technical Lead

Nov 2015 - Present • 10 yrs 8 mos

Spearhead application architecture, infrastructure modernization, and full-stack engineering initiatives across global operational and marketing platforms. Key Contributions & Technical Architecture: • Custom LMS Platform: Architected a custom internal learning platform to replace multiple fragmented WordPress LMS sites. The platform currently serves 4,500+ students and coaches across 130+ active courses. • Admin Hub, Page Builder & Slack Routing: Engineered a centralized dashboard managing five sub-brands, featuring a visual page builder, calendar scheduling links, and A/B traffic splitters. Integrated a custom Slack automation engine for Round-Robin/FCFS channel assignments and live/scheduled coach event broadcasts. • Custom Scheduling Engine: Developed a proprietary booking and availability platform (similar to YouCanBook.me) to handle complex scheduling routing. The application is currently in final staging and preparing for live production deployment. • Infrastructure & Page Speed Optimization: Handled core server administration (WHM, SSL certificate management) and optimized page load speeds utilizing a hybrid website architecture combined with Cloudflare optimizations. • API Integrations & Google Workspace: Managed Google Workspace Domain-Wide Delegation to trigger automated calendar invitations upon user opt-in and push data to Google Spreadsheets. Maintained background automations syncing data across Stripe, HubSpot, Ontraport, and UltraCart. • Helpdesk Migration & AI Tooling: Executed a complete HelpScout to FreeScout migration. Utilized AI-assisted coding to build a custom synchronization module that seamlessly transferred all historical tickets, saved replies, and mailbox data.

Project Manager / Sr. Software Developer

Jun 2014 - Nov 2015 • 1 yr 5 mos

Served in a dual capacity as Lead Architect and Project Manager, scaling the engineering department from a single developer to a 10+ person team while managing end-to-end SDLC and direct client relations. Key Contributions & Technical Architecture: • System Architecture & Delivery: Architected and deployed 10+ custom enterprise platforms from the ground up, including complex Condo Management systems, Inventory trackers, and custom Quote-to-Order management workflows. • Engineering Efficiency & Upwork Success: Engineered a reusable architectural base code that reduced overall development time by 30%. This efficiency drove consistent early project deliveries and secured 5-star client ratings across the majority of Upwork contracts. • Full-Stack, Database & API Design: Executed relational database design and built high-performance RESTful API services utilizing PHP and the Slim Framework, integrated with dynamic frontend user interfaces built in AngularJS. • Technical Leadership & Talent Development: Spearheaded the hiring, mentoring, and technical development of the engineering talent pool. Managed requirement gathering, client communication, and final project delivery. • Quality Assurance & Escalation: Acted as the highest point of technical escalation for troubleshooting complex client issues while enforcing strict code quality baselines and thorough testing protocols on every newly developed feature.

Software Developer / Team Leader

Dec 2012 - May 2014 • 1 yr 5 mos

Demonstrated rapid career progression from an initial contract Software Engineer to Project Manager, driven by the successful technical execution of complex web applications. Key Contributions & Technical Architecture: • MLM Platform Development: Initially contracted specifically to execute and complete the complex coding requirements of an in-progress Multi-Level Marketing (MLM) platform. Successfully developed and delivered the intricate multi-tier commission routing logic and full-stack implementation. • Leadership & Rapid Promotion: Promoted to Project Manager following the successful completion and delivery of the MLM system. Assumed responsibility for leading a small engineering team, managing the end-to-end SDLC, and overseeing final project delivery. • Full-Stack LAMP Development: Designed and built scalable enterprise web applications utilizing the LAMP stack (PHP, MySQL). Focused on relational database architecture, secure backend logic, and cross-browser frontend user interfaces. • Stakeholder Management: Acted as the primary technical liaison between clients and the development team. Translated high-level business requirements into actionable technical specifications and managed ongoing client communication.