I will provide professional email and live chat customer support

India

I speak English

Customer Support Specialist

I'm a customer support professional with 4.5 years of experience in email support, live chat, and customer service for e-commerce and BPO environments. I've handled high-volume support queues, resolve...
About this Gig

With 4.5 years of experience in customer support, I help businesses deliver fast, friendly, and professional service to their customers. I specialize in email support with clear, timely, and courteous responses, live chat support for real-time customer assistance, and e-commerce support including orders, returns, refunds, and shipping questions all while maintaining high customer satisfaction even during high support volumes. I've worked in fast-paced BPO environments, so I understand how to stay calm under pressure, follow SLAs, and represent your brand professionally in every interaction. Whether you need daily email management or full-time live chat coverage, I'm ready to jump in and support your customers like they're my own. Let's discuss your requirements message me before placing an order if you have questions!

Service type:

Non-technical support

Language:

English

Hindi

Timezone:

UTC daytime

Support software:

Zendesk

Salesforce