Virtual Assistant

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Virtual Assistant tips from top-tier talent

If your emails relate to customer inquiries, using helpdesk software lets VAs manage emails through tickets.

Before you do a demo project on a new tool, it might be helpful to watch a basic tutorial just to make sure you don't waste time on figuring out how things work.

We recommend using Ticketing tools to structure your email inbox, so you can easily prioritize, Tag, and Assign to relevant departments/persons.

Focus on strong communication skills, organizational abilities, and attention to detail. They should be tech-savvy, able to adapt to new tools, and proficient in time management.

A great VA should be adaptable, with problem solving skills and the ability to stay flexible as your business needs change.

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