I will be your dedicated remote IT support and helpdesk specialist

Netherlands

I speak Dutch, English

IT Support Lead, Process Automation and Operations

Hi, I'm Marco and I'm new here :) With a few years of IT Support/management experience, I'd like to use my skills for new projects to support in General IT (Tickets), Business process automation (BPA)...
About this Gig

Looking for a reliable, go-to IT professional for your business without the overhead of a full-time employee? I am here to be your dedicated IT support partner.

With my experience in IT operations and support leadership, I provide structured, fast, and friendly remote support for freelancers, agencies, and small teams.


How I can help your business on an ongoing basis:

  • Ticketing & Direct Support: Fast resolution for software, login, and OS issues (Windows, macOS, iOS, Android).
  • User Management: Onboarding new team members, offboarding, and credential security.
  • Workspace Maintenance: Keeping your Microsoft 365, Google Workspace, and cloud tools running smoothly.
  • Proactive Process Advice: Streamlining workflows so your team loses zero time to tech hassle.


Why partner with me?

  • Clear, human communication.
  • Reliable response times.
  • A focus on long-term trust and continuity.


I prefer building a partnership step-by-step toward a trusted and open communication relationship!

Device:

Desktop

Laptop

Mobile

Tablet

Router

Operating system:

Windows

IOS

Android

Other