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micasanf

Micaella Nil

@micasanf

Happy Virus Virtual Assistant

Philippines
English, Tagalog
About me
I am a virtual assistant with a background in Computer Science and experience in customer service. I am proficient in computer and technical tasks, and I am confident in handling digital tools, online platforms, and administrative support work. I am organized, adaptable, and able to manage multiple tasks efficiently while maintaining good communication and attention to detail.... Read more

Skills

m
micasanf
Micaella Nil
Offline • 
Average response time: 2 hours

See my services

Messaging & Emailing
I will provide virtual assistant services
From$5 / projectMore details

Portfolio

Work experience

Amazon

Customer Service Associate

Amazon

Apr 2023 - Jul 2023 • 3 mos

I handled customer returns and refunds, assisted in resolving customer issues, and coordinated with relevant teams, including handling police reports related to customer orders when necessary. I managed high-volume customer interactions with professionalism and empathy in a fast-paced environment, ensuring accuracy, compliance with company policies, and consistent service performance.