I will remind your clients to make payment on time

Philippines

I speak English, Tagalog

Debt Collection Support

Hi, there! My name is Michael, and I am a professional customer service and payment recovery specialist. Backed by nearly three years of intensive corporate experience at Foundever, one of the world's...
About this Gig

Are late payments hurting your cash flow, or is customer support overwhelming your daily business operations? Let me handle it for you professionally.

Maintaining a great relationship with your clients while firmly recovering overdue funds requires a delicate, professional balance. As a dedicated Customer Service & Debt Collection Specialist, I act as a seamless extension of your brandensuring your customers get fast support while gently but effectively guiding them to clear their balances.

I prioritize compliance, empathy, and professional persistence to secure your revenue without damaging client relationships.



️ Services I Provide:

  • Customer Support: Managing inbound/outbound emails, handling live chat support, and managing social media inbox replies.
  • Soft Debt Collection: Sending clear, professional payment reminders, following up on unpaid invoices, and resolving billing disputes.
  • CRM & Data Management: Logging communications and updating customer account statuses securely inside your software.



Systems & Tools I Work With:

I adapt quickly to your workflow and can easily operate within Zendesk, HubSpot, Freshdesk, Salesforce, or Google Workspace / Excel spreadsheet.

Social media platform:

Facebook

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Twitter

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Instagram

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LinkedIn

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TikTok

Service type:

Technical support

Language:

English

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Filipino

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Spanish

Timezone:

UTC nighttime

Support software:

Salesforce

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Liveagent

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ActiveCampaign

Knowledge base software:

Document 360

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Freshdesk

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Liveagent

My Portfolio