I will computer repair and consulting
Site Support Engineer
I am a Site Support Engineer at IQVIA with a Bachelor of Science in Computer Information Systems. I have over three years of experience in end-user tech support, resolving over 500 tickets and managin... About this Gig
- Software Installation and Updates: Installing, configuring, and updating operating systems, applications, and business software reliably. This includes ensuring licenses are valid and verifying compatibility with existing systems.
- Troubleshooting Common Computer Issues: Identifying and resolving typical user problems such as slow performance, network connectivity issues, printer errors, or software crashes. This can include running diagnostics, system checks, and basic repair commands.
- User Assistance: Guiding users to resolve login problems, email setup, file access, and peripheral device configuration, often via phone, chat, or remote-access tools.