I will provide professional customer service, technical support, and helpdesk services

India

I speak English, Hindi

Major Incident Manager Team Lead

I am a Major Incident Manager Team Lead with over 9 years of experience in ITIL processes, including Incident, Problem, and Change Management. I specialize in managing end-to-end IT major incidents, c...
About this Gig

I provide professional customer service, technical support, helpdesk, email, and live chat support for businesses of all sizes. With extensive experience in incident management, stakeholder communication, and customer support operations, I help improve customer satisfaction by handling inquiries, support tickets, escalations, and service requests efficiently. I deliver prompt, professional, and customer-focused assistance through email, chat, social media, and phone support. Whether you need daily customer support, helpdesk assistance, ticket management, or knowledge base maintenance, I ensure a seamless experience for your customers while maintaining high service quality and quick response times.


Social media platform:

Facebook

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Twitter

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Instagram

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LinkedIn

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TikTok

Service type:

Non-technical support

Language:

English

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Hindi

Timezone:

UTC nighttime

Support software:

Liveagent

Knowledge base software:

Liveagent