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Nikhil V. Tari
@nikhiltari25
Amazon Connect SME
India
English
About me
I have 8+ years of experience in IT and cloud computing, specializing in designing and implementing scalable cloud contact centers. My expertise includes custom IVRs, omnichannel interfaces, analytics dashboards, self-service bots, and third-party integrations. I have led large-scale implementations handling 1M+ daily calls, migrated cloud contact centers from platforms like 3CX, RingCentral, Hubspot to Amazon Connect reducing operational costs by 40%, optimized IVR designs fro 150 flows to 15, built Lex bots reducing customer resolution time by 60%, and developed APIs.
Skills
Nikhil V. Tari
Offline •
Average response time: 2 hours
See my services
Cloud Management
I will design and implement your cloud contact center using amazon connect
Cloud Management
I will help you with your AWS setup
25 Reviews
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Rating Breakdown
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1-5 out of 25 Reviews
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marcopea336
Spain
Nickhil went above and beyond, he manage to complete all my request and complete a clean job in regards implementing new setting for me in inside the amanzon connect tool!
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collegeone
Repeat Client
Puerto Rico
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bcerius
Repeat Client
United States
Nikhil V. Tari delivered EXCEPTIONAL work in cloud computing - exceeding expectations with professional and detailed-oriented work. Working with him was a breeze; he went above and beyond, communicated proactively, and was super quick to respond. Highly recommend! 👏
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arreystevone
Repeat Client
United States
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bcerius
Repeat Client
United States
We had the pleasure of working with Nikhil, and I am beyond impressed with their expertise and dedication. They played a pivotal role in getting our company up and running on Amazon Connect. I highly recommend Nikhil for any Amazon Connect implementations or tasks. His expertise and dedication are unmatched. Thank you for a job well done!
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