Swpnill

@swpnill217

Techinal Support Engineer

India

English

About me

Technical Support Engineer with over 6 years of experience supporting SaaS based applications and delivering reliable technical solutions. Strong expertise in hands on troubleshooting, QA, API testing, and debugging complex system issues. Skilled in HTML, CSS, JavaScript, jQuery, and SQL for analyzing and resolving web application problems. Experienced in technical documentation and managing Confluence pages. Proficient with Postman, PostHog, Zendesk, and Jira for testing, analytics, and ticket management. Focused on root cause analysis and long-term solutions.... Read more

Skills