I will be your all in one VA and customer support specialist
About this Gig
Struggling to keep up with customer messages? I've got you.
I'm Trinity, a Customer Support Specialist and Corporate Trainer with 2 year experience, including the Meta (Facebook) project at Teleperformance Malaysia. Top Performer of the Quarter. Most Favored Trainer.
What you get: Professional email and chat support Fast, friendly, and accurate responses Ticket management and resolution Clear summary report of all handled cases Cross-cultural communication across all backgrounds
I have managed high-volume customer interactions for multicultural teams across Asia, delivering consistent quality and high satisfaction rates in fast-paced international environments.
Having lived and worked across Vietnam, Australia, Malaysia, and the United States, I understand different communication styles, cultural expectations, and customer needs from around the world.
Whether you need ongoing support, a one-time project, or someone to handle overflow during busy periods, I will represent your business professionally and reliably every single time.
Not sure which package fits? Message me first!
Language:
English
•
Vietnamese
Timezone:
UTC daytime

