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ServiceNow Developer
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ServiceNow Developer
FeOS Technologies • Full-time
Apr 2024 - Present • 2 yrs 6 mos
Worked on ServiceNow ITSM development and platform configuration, including Incident, Problem, Change, Service Catalog, Flow Designer, SLA management, and reporting. Developed and troubleshot JavaScript-based ServiceNow scripts using APIs such as GlideRecord and GlideAggregate. Worked on workflow automation, assignment logic, catalog configuration, and platform customization.