z
zenabhinav

Abhinav S

@zenabhinav
4.0(1)

Customer Support Specialist and Zendesk Workflow Expert

India
English, Hindi
About me
I’m Abhinav, a Customer Support Specialist with 6+ years of experience and a Zendesk Specialist with 4.5+ years of hands-on expertise. I help SaaS and eCommerce teams deliver fast, structured, and professional support via email, live chat, and tickets while maintaining SLA compliance and high service quality. As a Zendesk Admin, I architect and optimize support flows, including forms, triggers, automations, macros, views, and intelligent routing, so tickets move correctly, response times improve, and operations scale smoothly. My approach is customer-first, process-driven, and system-led.... Read more

Skills

z
zenabhinav
Abhinav S
Offline • 

See my services

Customer Support
I will set up and optimize your zendesk for seamless customer support
4.0(1)
Customer Support
I will be your customer service representative and customer support agent

1 Reviews
4.0

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Rating Breakdown
  • Seller communication level
    4
  • Quality of delivery
    4
  • Value of delivery
    4
1-1 out of 1 Reviews
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    D

    dipesh56

    GB

    United Kingdom

    4

    Work was completed as per the timeframes outlined. There was a few back and forth's to get the correct version but overall we got to the end outome that was required from the start of the project.

    $200-$400

    Price

    10 days

    Duration

    gig

    Customer Support

    Helpful?
    Yes
    No