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Abdul Fahad
@techcheif
Level 2
E commerce Customer Support Specialist, Shopify, Gorgias, Zendesk
Pakistan
English
About me
Hi, I'm Fahad, a dedicated customer support specialist with experience in handling Shopify order management, Gorgias, and Lark. I ensure top-notch service, quick issue resolution, and a seamless experience for your customers.
With expertise in eCommerce, social media designs, and website management, I bring a well-rounded skill set to help your business grow. Let's work together to provide excellent customer experiences!
Operating as WeRexolve Ltd
Skills
Abdul Fahad
$7/hour
Offline •
Average response time: 1 hour
See my services
Customer Support
I will provide professional customer support as your remote service representative
Customer Support
I will be your shopify customer support and customer service representative
Want to work on an hourly basis?
Tell Abdul Fahad what you need.
$7
/
hourPortfolio
Work experience
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eCommerce Customer Support Specialist & Virtual Assistant
Fiverr • Freelance
Nov 2021 - Present • 4 yrs 11 mos
Since late 2021, I've worked as a freelance customer support specialist and virtual assistant, serving 75+ clients including Copygram, Bloom, and The Liquor Bros. I manage help desks in Gorgias, Zendesk, Lark, and Intercom, handle Shopify order and inventory workflows, and provide admin/VA support. I now lead a small subcontracted team to handle higher volumes while keeping response times under 1 hour.
236 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 236 Reviews
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Most relevant
mikewhite179
United States
No complaints at all. I looked into several other customer support freelancers, but he really stood out. He understood exactly what I needed and was able to handle everything without any issues. I barely had to train him because he already knew how to approach my specific situation. Very professional, responsive, and easy to work with. Highly recommend!
Helpful?
nabil_cruz
United States
Ongoing collaboration
Abdul has been a good choice for delegating my customer service, the value is absolutely worth it, he is good at receiving feedback and adapts to your business and also communicates really well and consistently
Helpful?
dveight
Portugal
Ongoing collaboration
Helpful?
uncaped
United States
Ongoing collaboration
Helpful?
kristiansikoro
Latvia
Ongoing collaboration
Helpful?
